Refund Policy

30-day money-back guarantee

We want you to be happy with GymRobot. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason.

How to request a refund

Refunds are processed by our payment provider, Stripe. To request a refund, either:

• Use the billing management link in your profile to view invoices and request refunds through Stripe, or
• Email us at support@gymrobot.ai and we'll help you process it.

Approved refunds are returned to the original payment method. Depending on your bank, the funds may take a few business days to appear.

After the 30-day window

After 30 days, refunds are handled on a case-by-case basis in line with Stripe's terms. Reach out and we'll do our best to help.

Canceling a subscription

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals; you keep access until the end of your current billing period.

Contact

Questions? Email support@gymrobot.ai.